Frequently asked questions
FAQ
What is Neuchu Energy Gum?
Neuchu Energy Gum is a revolutionary caffeine-infused gum designed to provide a fast and effective energy boost. It's a convenient alternative to traditional energy drinks or coffee, delivering a quick and sustained lift without the jitters.
Other products didn’t work for me. How is Neuchu different?
Unlike other products Neuchu has a precise combination of caffeine and L-theanine to provide energy and focus without the spikes and crashes.
Plus, the gum format means it’s fast-acting and convenient.
We've added xylitol for dental health, L-theanine to balance caffeine, and B-vitamins for energy, happiness, and focus.
Plus, it's cost-effective, and the packaging can fit in your pocket.
I'm sensitive to caffeine, is that a problem?
Neuchu has L-theanine, which helps to smooth out the effects. You can start with half a piece and see how it works for you.
I’m not sure if Neuchu is worth the investment.
We’re confident that Neuchu will make a noticeable difference in your energy and focus.
But if for any reason you’re not satisfied, our Happy Chew Guarantee ensures that you can get a full refund.
You have nothing to lose by trying it out.
I’m concerned about the safety and quality of the ingredients. Is it safe?
Neuchu is safe.
Your safety is our top priority. Neuchu is made with high-quality, natural ingredients that are rigorously tested for purity and efficacy.
We only use ingredients that are backed by research and proven to be safe and effective.
It is made of ingredients found in regularly found in chewing gum, coffee and green tea.
It passes the regulations of the World Anti-Doping Agency, Food Standards Australia New Zealand and the Therapeutic Goods Administration.
How long should I chew to absorb the benefits?
Caffeine works 5x faster when you put it in your mouth compared to drinking it.
You can start feeling the effects in just 5 minutes. The more you chew, the more you'll feel the effects. We recommend at least 15 minutes.
When should I use Neuchu Energy Gum?
Use Neuchu when you need more energy or want to feel more awake.
We like taking it before exercising, studying, driving, socialising, walking our cavoodle and after lunch.
What does it taste like?
It tastes just like regular gum.
We've spent thousands of dollars and tried hundreds of samples to perfect our gum.
Neuchu comes in a delicious cool mint flavour.
Our gum is slightly larger than the average Aussie gum. This creates a soft longer lasting texture that you can chew for hours.
Will I become reliant on it?
Neuchu supports your natural energy level, not replace them.
We have carefully crafted our ingredients so they are all natural and your body won't depend on them.
Similar to coffee.
Is Neuchu Energy Gum suitable for everyone?
Neuchu Energy Gum is intended for adults who are looking for a quick and convenient energy boost.
It is a caffeine product so it is not recommended for individuals sensitive to caffeine, pregnant women or those with certain medical conditions. If you have concerns, please consult with a healthcare professional.
Is Neuchu acidic?
No, unlike coffee, Neuchu has a neutral pH of 7 - the same as water.
Can I use Neuchu Energy Gum for workouts?
Absolutely!
Neuchu is a fantastic workout companion. Chew 1-2 pieces before hitting the gym, and experience the extra kick of energy to power through your exercises.
I also love having something to bite down on when pushing a new personal best, but that's just me.
Where should I store it and how long will it last?
You can be store it anywhere (in your car, purse, backpack, or desk).
We recommend a cool, dry area. It has a shelf life of two years.
How many pieces of Neuchu Energy Gum can I consume in a day?
We recommend starting with one piece and assessing your tolerance.
People with a high tolerance to caffeine may need more than 1 piece of gum.
Each piece contains a carefully balanced amount of caffeine, l-theanine, taurine and b vitamins to make sure no matter how many you chew it will be a more balanced experience.
Do not exceed the recommended daily consumption limits for caffeine.
How long does it take to work?
Neuchu works in 5-15 minutes.
Our gum kicks in 5 times faster than your average cup of coffee or energy drink, ensuring you feel the energy surge in no time.
Is Neuchu Energy Gum gluten-free and vegan?
Yes.
Neuchu Energy Gum is gluten-free, and our ingredients are plant-based, making it suitable for vegans.
Can I combine Neuchu with other caffeinated products?
Neuchu is effective by itself.
However you can combine it with other products. Just be mindful of your total caffeine intake from all sources to avoid exceeding recommended limits.
Will this keep me up all night?
Neuchu lasts up to 5 hours depending on the person.
It's similar to coffee and it's not advised to have it less than 5 hours before you sleep.
How long does shipping take?
We ship from our warehouse in Australia so you can expect your parcel within 1-5 business days from when it leaves our warehouse.
What is your refund policy?
For joining the Neuchu family you automatically get our 110% happiness guarantee.
If you're not energised and smiling ear to ear after trying our gum reach out to our customer support within the specified timeframe with your feedback.
We will give you a full refund and you can keep the gum, throw it out or let someone else try it!
We're here to make sure you're not just satisfied but absolutely thrilled with Neuchu Energy Gum!